The image below shows an iPro machine:
Regular clicking is normal as this is the machine working correctly to make slush, however excessive clicking will often be caused by an incorrect mix ratio of syrup and water
Quick checks
Check fill level on the tanks - it should never be below the minimum line on the tank
Check the product has been mixed correctly, you can find a guide to preparing syrups here
Ensure timer settings are correct, you can find a timer set up guide here
Check pull out filter is clean, you can find a guide to cleaning the filter here
Pro Tips:
Always ensure the product is mixed correctly, you can find a guide to preparing syrups here
Keep pre-mixed syrup in a refrigerator to keep it cold so that it freezes down faster
Ensure the timer is set correctly, you can find a timer set up guide here
Keep at least 40 cm of clear space on both sides
If the straw stands up straight in the middle of the cup you've usually got good slush
Whenever you have a question or need advice, we want to make sure you get the support you need - so don't hesitate to contact our customer support team by submitting a ticket through our website at the link below: