A G3 machine is as shown in the image below, the machine has a screen:
A G2 machine is as shown in the image below, the machine has a lid:
If the red light is lit on the right hand side switch panel this means that the compressor high pressure switch has tripped turning off the compressor and the product will not freeze, the high pressure switch reset button (red) is located underneath the machine frame on the left hand side towards the rear. Push this button to reset and compressor will restart - you can find a guide showing how to do this here
- Clean the filter or remove any items blocking the machine air vents or the high pressure switch will trip again