A G3 machine is as shown in the image below, the machine has a screen:
A G2 machine is as shown in the image below, the machine has a lid:
Often caused by:
- Incorrect bag in box syrup used
- Bag in Box connector not fitted correctly
- A broken white rotating spiral
Quick checks:
- Check the correct bag in box syrup is being used
- Check the bag in box connector is fitted correctly
- Check the white rotating spiral in tank is not broken
- If you are still experiencing an issue please submit a support ticket and we will assist you