A G3 machine is as shown in the image below, the machine has a screen:
A G2 machine is as shown in the image below, the machine has a lid:
Often caused by:
- Plug issue
- Power not switched on at wall socket or freezer switches
- Fuse may have blown in 13 AMP plug
Quick checks:
- Check machine plug is plugged into a 13amp socket and switched on
- Check 13 AMP fuse in machine plug
- Check machine stir and freeze switches are on
- If you are still experiencing an issue please submit a support ticket and we will assist you