FAQ's

Shipping FAQ's

• How much does shipping cost?
• How long will it take to receive my order?
• Can I pick up my order?

Support FAQ's

• What do I do if I have a problem?

Returns & Cancellations

• What do I do if I have changed my mind or ordered the wrong item/s?
• What do I do if I have received a faulty, incorrect or damaged item?

Account FAQ's

• Signing up for your Frozen Store account
• How do I log in to my account?
• What do I do if I have forgotten my password?

General FAQ's

• Do you have marketing images I can use for my social media, or website?
• Syrup nutritional information
• How do I place an order?
• How do I pay for my order?
• What is IcePay?
• How long will it take to get my machine?

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